Can I use my own shipping carrier?
Yes, as long as you provide a valid tracking number that is compatible with our system.
What if a customer returns a product?
Returns are sent to our central processing hub or directly back to you, depending on the specific product category agreement.
How do I get paid?
Payments are disbursed via your preferred method (Stripe/PayPal/Bank Transfer) once the customer receives the order and the return window has closed.
Who handles customer service?
Daranexa handles front-end customer inquiries. Vendors are only contacted for technical product details or shipping disputes.
Can I use my own shipping carrier?
Yes, as long as you provide a valid tracking number that is compatible with our system.
What if a customer returns a product?
Returns are sent to our central processing hub or directly back to you, depending on the specific product category agreement.
How do I get paid?
Payments are disbursed via your preferred method (Stripe/PayPal/Bank Transfer) once the customer receives the order and the return window has closed.
Who handles customer service?
Daranexa handles front-end customer inquiries. Vendors are only contacted for technical product details or shipping disputes.
Can I use my own shipping carrier?
Yes, as long as you provide a valid tracking number that is compatible with our system.
What if a customer returns a product?
Returns are sent to our central processing hub or directly back to you, depending on the specific product category agreement.
Frequently Asked Questions (FAQ)
How do I get paid?
Payments are disbursed via your preferred method (Stripe/PayPal/Bank Transfer) once the customer receives the order and the return window has closed.
Who handles customer service?
Daranexa handles front-end customer inquiries. Vendors are only contacted for technical product details or shipping disputes.
Can I use my own shipping carrier?
Yes, as long as you provide a valid tracking number that is compatible with our system.
What if a customer returns a product?
Returns are sent to our central processing hub or directly back to you, depending on the specific product category agreement.